Dear Yankee Travel friends,
The pandemic hit the global travel industry harder than almost any other, so I am proud to report that Yankee Travel not only met the challenge, but is once again operating at close to normal capacity. For this success, Frankie and I thank our entire staff for working on-site from the beginning, to reassure and assist clients whose travel plans changed as often and sometimes more often than the pandemic. We also thank you for your loyalty and friendship over the last forty plus years.
On a different note, the travel industry everywhere is struggling to replace trained staff, many of whom left for different jobs when travel came to a halt during the height of the pandemic. All aspects of travel planning, from communication to execution, are more difficult than they’ve been in memory, and Yankee Travel has not been immune to this shift. The result is that our staff is changing, and with that, our capacity to keep our bricks and mortar office open. Our office doors will be closing on July 1st, and we will transition to other work spaces.
Please be assured that we will continue to take care of all the trips we have in progress, and we look forward to working with you in the future from our new locations. Though the office doors will be closing on July 1, Laurie, Frankie and I will be answering phones (401)789-9728 and emails from there through August. Starting June 30, you’ll be able to reach Holly at (401) 932-1176 or by email, holly@yankeetravel.com. On August 22nd, Laurie will merge all her current bookings to her new location at Donovan Travel in East Greenwich (401) 885-3500. I will ultimately work from home, and will let you know when that transition happens and how to contact me.
We will try to make these changes as seamless as possible, but please feel free to call or email with any questions.
With gratitude and thanks,
Candy
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